We use Google Checkout as our primary payment system. They accept major credit cards as well as some forms of debit cards, bank transfers and personal checks.
We also accept Cash, CDN and International Money Orders.
All Prices are quoted in US dollars!
At Scaleshack.com we respect your privacy. We currently collect your name and address that you list on the checkout (or send us along with your money order) and nothing more. We do not sell, distribute or give this information to anyone.
We currently use CDN Air Postal Service or UPS Ground Trackable Service (on large orders/digital scales or overseas orders) which means we ship World Wide. In the USA your delivery will arrive via your USA Postal Service Monday to Friday (some areas may also receive regular deliveries on Saturday). This is a drop off service that may be delivered anytime during the day. In other words, if you are not home they may leave it on your doorstep or local post office. If you want trackable service or would like to sign for your package when it arrives you will have to email us for pricing. Orders with shipping costs of over $11 will be trackable, unless it is considered Oversized. If you live outside of Canada, your order will go through customs. Shipping is private and discrete with a label of contents listed on the outside of the package.
Shipping costs are dependent on a specific item's dimensions and weight. All items are packed and shipped with ScaleShack. listed as the shipper or Scaleshack.
(Orders outside North America)
You should email us with your shipping address and the scale(s) you would like to purchase from us, in order for us to calculate the exact cost of delivery. Orders outside North American ordered online through Google Checkout will be subject to extra shipping funds, which must be paid before your order can be shipped.
People with addresses in Canada can order any product and it will be mailed discretely (no label of contents). UK orders start at $20US Airmail, and tracking plus insurance is another $5US.
We ship everywhere!
Orders are usually processed between 4-14 days after they have been placed with our supplier. Shipping to arrive usually takes between 1-3 weeks to arrive depending on you location and the date it hits the mail. We cannot be held responsible for any delays that may occur after we have shipped the package(s), as it is then literally out of our hands. And as with the rest of the World, I would like to think everyone here takes weekends off, and holidays too!
Returns and Refunds
Orders may come to you damaged due to shipping or not working, or just maybe not the scale you wanted. You need to open your package carefully and make sure if you want to send it back that it is they way you received it. So pack it back up and send it back to us, and we will send you a money order refund.
Company Name: Scaleshack.com